We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 5-20 Business days |
Canada, Europe | 5-20 Business days |
Australia, New Zealand | 5-20 Business days |
Central & South America | 5-25 Business days |
Asia | 5-20 Business days |
Africa | 5-25 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really love this product! It comes in very eco friendly packaging (all recyclable) and is ready to go as soon as you get it. The handle is really sturdy and even after being left in the washing up bowl several times, has not warped at all! The coconut brittles are strong and durable and help scrub grease from all my pans. The brush end even hold up to cleaning very hot things such as a panini press and due to the many bristles can get into the little groves of everything. The brush has lasted us a couple of months at the moment but seems to be holding out for a lot longer. This is certainly a much better option than buying sponges that get thrown away so often! I LOVE THIS!
I bought this for its eco credentials, hoping that I would find it a relatively acceptable alternative to plastic foam scourers. I was expecting it to be less effective / easy to use than the sponge scourers, & expecting to have to put up with this & feel virtuous. But this is amazing!! It's so good at scrubbing, & quicker and easier! The only tiny negative, is that scrambled egg gets stuck in the bristles - & needs some cleaning after. However, it's about 3 times faster at cleaning scrambled egg pans than sponge scourers, so it's not an issue. I've only used it a couple of times, so I'm really hoping that this lasts a long time, as other reviews have indicated it does. If so, I'm a convert!
I already had this eco-friendly washing up brush and this was bought as a replacement; I love this dish brush, it's slightly curved shape makes it easy to use in cups and glasses, and it is stiff enough to scrub off stubborn stains but it does not scratch anything. It is very sturdy and it lasts a long time making it good value for money. I highly recommend this product.
I absolutely love this washing up brush! It's very sturdy and tough for dried on food and it feels very good that this is a healthier alternative for the planet. The packaging was simple and eco-friendly too.
This is a really nice product and has lasted much longer than a plastic one would have. Definitely recommend this to anyone trying to reduce the plastic in their house.
Tested on Teflon pans and genuinely is non scratch. Bristles are firm and will remove a lot of debris. The shape is also practical for narrower cups etc. Only thing to watch out for is that as the brush wears, the wire beneath can protrude, leading to obvious scratch risk, hence 4 stars. That said for the price and the fact it is mostly biodegradable, I'm still a fan and would buy again.
I was looking for a sturdy scrubber for my dishes and this exceeded my expectations. It appears to be good quality and I foresee it lasting a very long time.
Mine has lasted more than 6 months so great value for money!!! Much better looking than most you get at the supermarkets, these are super stylish and love that they're plastic free! Work really well, totally recommend!
Bought this one as opposed to others as this one appeared sturdier. Reviews of the others said that the fibres came loose. Anyway been using this for a month or two and doesn't look like it's going to unravel anytime soon. Great for scrubbing pans!
Love this product. It was soo good at getting rid of burnt stains on my pans without scratching. Plus it’s eco friendly and have been using it for a while without any issues.
A comfortable brush to use and a good shape brush which gets into most areas, the bristles are quite hard so I'm more inclined to use it for the stubborn burnt on food on pans and trays rather than plates, glasses or mugs.
Does exactly what you need it too without the guilt of use of unnecessary plastic. Can not rave about it enough.
This is a really nice product and has lasted much longer than a plastic one would have. Definitely recommend this to anyone trying to reduce the plastic in their house.
I like the fact that this uses renewable materials. It works, too!
Nice course brush does not damage the dishes. Great purchase. Long enough for long thermos bottles.
Way better than any eco thing I've tried so far
Good, solid dish brush