(and responsibly made)
Nora and Angela, two designer moms from New York City, created Korissa to inspire consumers to shop consciously. They wanted to provide high-quality products that are socially and environmentally responsible.
Purchasing any of the unique amazing handcrafted products supports and benefits artisans in low-income communities. Fair wages ensure that education and health care are available.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeandgarden.house (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of homeandgarden.house.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of homeandgarden.house (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://homeandgarden.house
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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This item is exactly as pictured. works great and was the best price I could find. I will probably order more.
These are ok, I honestly feel like I could make it myself but I wanted simple so they fit the bill. Sounds crazy to wish they came with instructions on easiest way to get your plant in there but it took me a minute lol - it’s a good length, not to short or long.
These were exactly what I was looking for and are way less expensive than I expected! They can hold plants on the smaller size and look great. Would definitely recommend.
I just got them and put them up so I can’t speak to the durability but they look well made and are super cute. They also look pretty stable for the pots I put in them.
They are a bit thinner than I expected in regards to the one pictured. I use them for much smaller pots than I intended and not sure as of this writing if I’ll use them outdoors this year.
Perfect length for what I wanted. Seems sturdy.
Takes me back 2 the old days. I really like! Nice rope. Not springy at all.
Haven't hung them yet. Not as excited as I was when I ordered them. They look pretty well made, so I will use them.
This is exactly what i needed, a simple and sturdy macrame plant hanger.
Love these!. Came quick. Just as described and pictured
I love these!!! Super sturdy and durable! They look amazing!
These are great hangers for the price. Will buy again if needed.
These are amazing! Totally worth the price tag. Fits multiple size pots!
Love them! Hopefully they last and hold up. Though it was a huge pain trying to get the plants in without damaging the plants a little.
Very sturdy, great purchase.
For the money, this plant hanger worked fine. There are actually two of them, and while they are fairly lightweight, they are doing a fine job with my plant. I am very satisfied.
Great for the price ! I want more
Arrived promptly and are sturdier/prettier than I'd thought they'd be! Using this set indoors and i expect them to last a long time. Ordering a 2nd set as well.
Love it really cute